Terms of Service

DSN Elite Wallet (“the Service”) is a closed-loop, prepaid wallet program operated for DSN Elite Camp (“the Camp”). Parents and guardians load funds onto a camper's wallet; campers spend those funds only at Camp points of sale using a wristband issued by the Camp. By creating an account, signing in, or funding a wallet, you agree to these terms.

• You must be at least 18 and the parent or legal guardian of the camper(s) on your account.
• Accounts are issued in connection with Camp enrollment; you're responsible for keeping your credentials private and for activity under your account.
• Sign-in links sent by email are single-use and expire quickly — don't forward them.
• We may suspend accounts for suspected fraud, abuse, or violation of these terms.

• Closed loop. Wallet balances are prepaid credits redeemable only for goods and services at Camp points of sale. They are not a bank account, do not earn interest, and cannot be transferred outside the Service or used anywhere else.
• Top-ups. Top-ups are capped per transaction (currently $100). The wallet is always credited the full amount you choose.
• Refunds of unspent balances are handled by the Camp at the end of the season (or on departure) per the Camp's refund policy. Contact the Camp office.
• Purchase refunds for a specific item are issued by Camp staff back to the wallet.

• Processing fee. Card charges (top-ups and activation payments) carry a processing fee of 2.9% + $0.30 + $1.00, shown to you before you confirm. The fee is charged to your card on top of the amount — the wallet always receives the full principal. Processing fees are non-refundable.
• Wristband activation fee. Each wristband requires a one-time activation fee per season (shown at payment; currently $4.99). The activation belongs to the physical band: it stays valid for the whole season no matter who wears the band. If a band is lost, its replacement requires a new activation fee. A found band that was already activated does not need to be activated again.

You may set daily limits, per-purchase limits, and category rules per camper, and freeze a band at any time. Every purchase is authorized server-side against your rules at the moment of the tap. Purchases that exceed your rules are declined or held for your approval; approval requests expire if not answered. The Camp's staff can issue refunds and, at the front desk, manage lost-and-found bands.

If you enable auto-reload, you authorize the Service to charge your saved card off-session for the reload amount you chose (plus the processing fee) whenever a wallet falls to your trigger threshold. You can change the amounts or turn auto-reload off at any time in the app; a receipt is sent for every charge.

Report a lost band immediately in the app (Freeze band) or to the Camp office. A frozen or lost band cannot spend. We are not responsible for purchases made with an unfrozen band before you report it lost. Found bands flagged as lost can only be re-activated by the owning family or the Camp front desk.

You may delete your account in the app (Settings → Delete account). Deletion removes your credentials, saved cards, and personal details; wallet and purchase records remain with the Camp as its financial records (see the Privacy Policy). Any unspent balance at deletion remains subject to the Camp's refund policy — contact the Camp office before deleting if you have a balance outstanding.

The Service is provided “as is.” To the maximum extent permitted by law, we disclaim all warranties and our total liability for any claim arising out of the Service is limited to the total fees you paid to the Service in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages, or for events outside our reasonable control (including card-network or processor outages). Nothing in these terms limits liability that cannot be limited by law.

• These terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules.
• If any provision is found unenforceable, the rest remains in effect.
• We may update these terms; material changes will be announced in the app or by email before they take effect, and continued use constitutes acceptance.
• Contact: support@dsnelitewallet.com.